Well informed and well insured on your holiday in South Tyrol
Sometimes things turn out differently than planned. That’s why we give you fair conditions – and recommend taking precautions. So that you can relax and look forward to your holiday at the Laurena right from the start.
It’s never pleasant talking about cancellation, but we want to be open with you: According to the Consumer Protection Code, there’s no right of cancellation. But as we think that flexibility is an important part of any holiday, we give you the following cancellation conditions.
Up to four weeks before arrival:
The deposit will be credited towards your next stay.
From four weeks to one week before arrival:
We charge 70% of the total rate.
From one week before arrival:
We charge 90% of the total rate.
In case of no-show or early departure:
We charge the total cost of the booking.
Sometimes, the unexpected happens. To make sure you aren’t hit with unwanted costs if you have to cancel, we recommend taking out Hotel Cancellation Plus insurance.
- Cover in the event of illness
- Protection if the unexpected happens
- Peace of mind before and during your trip
Important: Cancellation insurance must be taken out directly with the booking: